Changelly has established itself as a user-friendly gateway into the world of cryptocurrency, offering fast and seamless digital asset exchanges since its founding in 2015. Based in Kowloon, Hong Kong, and originally launched from Prague, the platform has grown rapidly—backed by the team behind MinerGate—and now serves over a million users globally. Designed for both beginners and experienced traders, Changelly simplifies the process of swapping and purchasing cryptocurrencies without requiring complex account setups for basic transactions.
This comprehensive review dives into Changelly’s features, supported assets, fee structure, security practices, and customer support to help you determine whether it aligns with your crypto goals.
What Is Changelly?
Changelly operates as a non-custodial cryptocurrency exchange, meaning users retain control of their private keys and funds at all times. Unlike traditional exchanges that require full account registration, Changelly allows instant crypto-to-crypto swaps without signing up—ideal for privacy-conscious users or those making one-off trades.
While Changelly enables users to buy crypto with fiat currencies like USD, EUR, GBP, CAD, and AUD (via third-party providers), it does not support selling crypto back into fiat. This makes it more of a bridge service than a full-cycle trading platform.
The platform also offers advanced tools such as API integration, a customizable payment widget, DeFi Swap functionality, and a VIP Trades program for high-volume users. With regular updates and new feature rollouts, Changelly continues to evolve in response to market demands.
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Supported Cryptocurrencies
Changelly supports over 36 cryptocurrencies, including 17 of the top 30 digital assets by market capitalization. This selection provides solid flexibility for mainstream trading pairs and emerging tokens alike.
Key supported cryptocurrencies include:
- Bitcoin (BTC)
- Ethereum (ETH)
- Tether (USDT)
- Binance Coin (BNB)
- Solana (SOL)
- USDC (USDC)
- XRP (XRP)
- Dogecoin (DOGE)
- Cardano (ADA)
- Avalanche (AVAX)
- Shiba Inu (SHIB)
- Litecoin (LTC)
- Polkadot (DOT)
- Monero (XMR)
- Toncoin (TON)
This curated list ensures access to major players in the crypto ecosystem while supporting select altcoins like Hyperliquid (HYPE), Sui (SUI), and Pepe (PEPE). The platform excels at enabling quick swaps between popular pairs—such as BTC to USDT or ETH to DOGE—making it ideal for traders seeking speed and simplicity.
Trading Experience and Mobile App
Changelly delivers a smooth trading experience across both desktop and mobile platforms. The interface is clean, intuitive, and optimized for fast execution—perfect for users who value efficiency over advanced charting tools.
The Changelly mobile app, available on iOS and Android, enhances accessibility by allowing users to trade on the go. Through partnerships with payment processors like Simplex, users can purchase crypto directly using credit/debit cards, Apple Pay, or Google Pay. Real-time price tracking and market insights are built into the app, helping users stay informed about trends and make timely decisions.
One standout feature is transaction speed: most exchanges complete within 15 minutes, depending on network congestion. For users prioritizing quick conversions over deep liquidity or margin trading, this responsiveness is a major advantage.
Changelly Fees and Pricing Structure
Transparency is a core strength of Changelly’s fee model. The platform charges a flat trading fee between 0.08% and 0.10% per transaction, which is competitive compared to many centralized exchanges.
However, additional costs may apply when using fiat on-ramps:
| Transaction Type | Fee |
|---|---|
| Bank Transfer (via third parties) | 1% – 7% |
| Credit/Debit Card (via third parties) | 1% – 7% |
| Crypto Exchange | 0.08% – 0.10% |
It’s important to note that these higher fiat deposit fees are imposed by partner services like MoonPay, Banxa, and Transak—not directly by Changelly.
For high-volume traders, Changelly offers a tiered maker-taker fee schedule based on 30-day trading volume in BTC:
- Up to 5 BTC: 0.1% taker / 0.1% maker
- 500+ BTC: 0.08% taker / 0.06% maker
- 100,000+ BTC: 0.03% taker / 0% maker
This rewards active traders with progressively lower fees, enhancing cost-efficiency at scale.
Security Measures
Security is a top priority at Changelly. As a non-custodial service, the platform never holds user funds—your crypto remains under your control at all times.
To protect accounts, Changelly enforces Two-Factor Authentication (2FA) and encourages strong password creation. If suspicious activity is detected, the system may trigger additional verification steps in compliance with Know Your Customer (KYC) regulations.
While basic swaps don’t require identity verification, fiat transactions mandate KYC procedures due to regulatory requirements. Changelly maintains a strong track record of resolving errors and has previously reimbursed users affected by technical issues—demonstrating accountability and trustworthiness.
Customer Support
Changelly offers 24/7 customer support via live chat, email tickets, and an extensive Help Center with articles addressing common queries. Users consistently report fast response times—often under 20 minutes—which enhances reliability and user satisfaction.
Support channels include:
- Live Chat (in-app and web)
- Email Ticket System
- FAQ & Knowledge Base
- Social Media (Twitter/X, Facebook, Telegram)
This multi-channel approach ensures help is readily accessible whenever issues arise during transactions or account setup.
Frequently Asked Questions
Q: Can I use Changelly in Australia?
A: Yes, Changelly is available to Australian users for cryptocurrency exchanges. Always ensure compliance with local tax and regulatory guidelines when trading digital assets.
Q: Is Changelly safe to use?
A: Yes. Changelly uses non-custodial architecture, 2FA protection, and promotes secure password practices. While no platform is entirely risk-free, its security measures are robust and transparent.
Q: Does Changelly support fiat withdrawals?
A: No. You can buy crypto with fiat currencies through third-party integrations, but you cannot sell crypto back into fiat on Changelly.
Q: What are Changelly’s main services?
A: Changelly offers instant crypto swaps, API integration, DeFi Swap, payment widgets, VIP trading options, and wallet compatibility—making it versatile for developers and individual users alike.
Q: Are there hidden fees?
A: No hidden fees. Trading fees are clearly displayed upfront. However, third-party processors may charge separate fees for card or bank deposits.
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Final Thoughts
Changelly stands out as a reliable, easy-to-use platform for fast cryptocurrency exchanges. Its strengths lie in broad crypto support, low trading fees, quick transaction times, and strong security protocols. The mobile app further enhances convenience for traders on the move.
While it lacks advanced trading features and fiat sell options, Changelly fills a niche as an efficient on-ramp service—perfect for acquiring crypto quickly or integrating payments into apps via API.
Whether you're new to digital assets or need a dependable swap tool, Changelly delivers simplicity without compromising core functionality.
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