In today’s digital financial landscape, maintaining up-to-date and accurate identity information on cryptocurrency platforms is more than just a formality — it's a critical step in securing your assets and ensuring seamless access to services. OKX, one of the leading global crypto exchanges, requires users to periodically verify or update their personal details to comply with security protocols and regulatory standards. Whether you're refreshing expired documents or adjusting your profile due to life changes, this guide walks you through the entire process of updating your identity information on OKX — securely, efficiently, and without hassle.
Why Is Updating Your Identity Information Important?
Keeping your identity information current on OKX isn’t optional — it’s essential for both security and functionality. Here’s why timely updates matter:
🔐 Enhanced Account Security
Identity verification acts as your first line of defense against unauthorized access. By confirming your identity, OKX ensures that only you can manage your account, significantly reducing risks like fund theft, phishing attacks, or fraudulent transactions. Advanced verification steps — including facial recognition or document matching — add an extra layer of protection, making your digital wallet far more secure.
📜 Compliance with Global Regulations
Cryptocurrency platforms operate under strict anti-money laundering (AML) and “Know Your Customer” (KYC) regulations. These rules help prevent illegal activities such as money laundering and terrorist financing. When you update your ID, you’re not just protecting yourself — you’re supporting OKX’s compliance with international financial laws, which helps maintain the platform’s legitimacy and long-term stability.
💸 Removal of Trading Limits
Unverified or outdated accounts often face restrictions — limited withdrawal amounts, blocked access to futures trading, or reduced leverage options. Updating your identity lifts these barriers, allowing full use of OKX’s advanced trading tools and services.
🚀 Access to Premium Features
Higher verification levels unlock exclusive benefits: increased withdrawal limits, participation in token launches (IEOs), access to high-yield savings products, and lower trading fees. The more complete your profile, the more value you can extract from the platform.
📝 Accuracy in Personal Records
Life changes — names change after marriage, addresses shift after relocation, IDs expire. Keeping your data aligned with real-world documents ensures smooth withdrawals, faster support responses, and uninterrupted service.
👉 Keep your crypto account secure and fully functional — update your identity now.
How to Update Your Identity Information on OKX
OKX offers two user-friendly methods for updating your identity: via the web browser or the mobile app. Both are secure, straightforward, and designed to minimize downtime.
Method 1: Update via Web Browser
- Log In to Your OKX Account
Go to the official OKX website (https://www.okx.com/join/BLOCKSTAR) and log in using your credentials. Always double-check the URL to avoid phishing sites. Enable two-factor authentication (2FA) for added security. - Navigate to Account Settings
Click on your profile icon in the top-right corner, then select "Account Settings" or "Personal Center" from the dropdown menu. - Access Identity Verification Section
Look for a section labeled "Identity Verification", "KYC", or "Real-Name Authentication". It may include a shield or lock icon indicating security-related functions. - Select “Update Identity” or “Re-verify”
If your ID has expired or needs correction, choose the option to update or re-submit your documents. If no direct option appears, contact customer support before proceeding. Upload Required Documents
You’ll typically need:- Front and back photos of your government-issued ID (e.g., passport, national ID)
- A clear selfie holding your ID (if requested)
Ensure images are high-resolution, unedited, and fully visible — no glare or cropped corners.
- Fill Out Personal Details
Accurately enter information matching your ID: full name, date of birth, ID number, nationality, address, occupation, etc. Use consistent formatting (e.g., Chinese characters if required). - Submit for Review
Double-check all entries before clicking “Submit”. Once sent, you cannot edit the form until reviewed. - Wait for Approval
Processing usually takes a few hours to 3 business days. Check your email, SMS, or OKX notification center for status updates. If rejected, follow feedback instructions to resubmit.
Method 2: Update via Mobile App
- Open the OKX App
Launch the OKX mobile app (iOS or Android) and log in securely — preferably using biometric authentication like fingerprint or face scan. - Go to Your Profile
Tap the "Account", "Assets", or profile icon at the bottom or side menu to enter your personal dashboard. - Find KYC/Verification Section
Scroll to find "Identity Verification", "KYC Status", or similar. If prompted with a banner about expiring documents, tap it directly. - Choose “Update Information”
Select “Update ID”, “Re-verify”, or “Modify Documents” depending on your situation. Upload Clear Document Photos
Use the in-app camera tool to capture sharp images of:- ID front/back
- Passport bio page
- Proof of address (if upgrading level)
Avoid shadows and reflections; ensure all text is readable.
- Enter Updated Personal Data
Carefully input details that match your documents exactly. Some fields may auto-detect from uploaded images — still verify manually. - Confirm and Submit
Review everything, then tap “Submit”. You might be asked to confirm via SMS/email code. - Track Verification Status
Return to the KYC section later to check progress. Push notifications will alert you once approved.
👉 Verify once, trade freely — upgrade your OKX account today.
Key Tips When Updating Your Identity
To ensure fast approval and avoid delays:
- ✅ Only upload valid, unexpired IDs — no scanned copies of expired passports or damaged IDs.
- ✅ Photos must be high quality: well-lit, in focus, no filters or edits.
- ✅ All text on documents should be fully visible, including edges and corners.
- ✅ Match spelling and format exactly — even punctuation matters.
- ✅ Know what level of KYC you're aiming for; higher tiers may require utility bills or bank statements as address proof.
- ✅ Never share verification links or OTPs — OKX staff will never ask for them.
- ✅ Perform updates on a private device and secure Wi-Fi network.
If stuck at any stage, don’t guess — reach out to OKX’s official support team via live chat or email for guidance.
Frequently Asked Questions (FAQ)
❓ How often do I need to update my ID on OKX?
You should update your identity information whenever your document expires or if there’s a change in personal details (e.g., name or address). OKX may also prompt re-verification periodically for security reasons.
❓ What happens if I don’t update my expired ID?
Failure to renew may result in restricted trading capabilities, limited withdrawals, or temporary suspension of certain features until verification is current.
❓ Can I use someone else’s ID for verification?
No. Using another person's identity is strictly prohibited and violates KYC policies. This can lead to permanent account suspension and legal consequences.
❓ Why was my ID submission rejected?
Common reasons include blurry photos, expired documents, mismatched names, or covered text. Review rejection messages carefully and resubmit corrected files.
❓ Does OKX store my ID information securely?
Yes. OKX uses advanced encryption and complies with global data protection regulations to safeguard user information. Your documents are used solely for verification purposes.
❓ Can I change my verified name after submission?
Minor typos may be corrected upon request. Legal name changes require official documentation (e.g., marriage certificate or court order) and manual review by support.
Updating your identity on OKX is a simple yet vital task that protects your investments and unlocks powerful trading capabilities. With just a few minutes of effort, you ensure continued access to one of the world’s most innovative crypto platforms.
👉 Stay verified, stay secure — complete your KYC on OKX now.