Verifying your identity on a cryptocurrency exchange is a crucial step toward unlocking full trading capabilities, enhancing account security, and complying with global regulatory standards. On OKX, one of the world’s leading digital asset platforms, completing Know Your Customer (KYC) and video verification is a straightforward, secure process designed to protect users while enabling seamless access to advanced features like fiat-to-crypto purchases, higher withdrawal limits, and more.
This guide walks you through each step of the OKC verification process — from logging in to final approval — with clear instructions, best practices, and answers to common questions.
Step 1: Log In and Access Your Profile
Before starting the KYC process, ensure you’re logged into your OKX account via the mobile app or web browser.
- Open the OKX website or launch the official app.
- Enter your credentials to log in securely.
- Tap the menu icon (☰) in the top-left corner to open the navigation panel.
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Step 2: Navigate to Identity Verification
Once inside your account dashboard:
- Select "Profile & Settings" from the menu.
- Go to "Profile" > "Identity Verification".
- You’ll be directed to the KYC center, where you can begin or resume your verification.
If you haven’t started yet, you’ll see an option labeled "Verify Now" — this is your gateway to completing the process.
Step 3: Provide Personal Information
The first stage of KYC requires accurate personal details. Accuracy here prevents delays or rejections.
You’ll need to enter:
- Full legal name
- Country or region of residence
- Date of birth
- Government-issued ID type (e.g., national ID card, passport, driver’s license)
Ensure all information matches exactly with your official documents. Even small discrepancies — such as a missing middle name or typo in spelling — can trigger manual review or rejection.
Step 4: Upload Identification Documents
Next, upload clear images of your government-issued ID.
Supported Document Types:
- National ID card
- Passport
- Driver’s license
Tips for Success:
- Use a high-resolution camera in good lighting.
- Capture both front and back sides of your document.
- Avoid glare, shadows, or blurriness.
- Ensure all text is fully visible and unobstructed.
After uploading, OKX’s system automatically extracts key data for validation. Review this information carefully before proceeding.
Step 5: Complete Facial and Video Authentication
This step confirms that you are who you claim to be — a live, real person controlling the account.
Facial Recognition:
- Tap "Start Face Verification".
- Position your face within the on-screen frame.
- Follow prompts to blink, smile, or turn slightly — actions help verify liveness and prevent spoofing.
Video Verification (Real-Person Authentication):
Some users may be prompted for an additional video call verification, which is only available on the OKX mobile app.
During this step:
- A short video clip will be recorded.
- You may be asked to read a randomly generated code aloud.
- The system checks for consistency between your face, voice, and ID photo.
💡 Note: Video verification requires a stable internet connection and a functioning front-facing camera.
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Step 6: Submit and Wait for Review
After completing all required steps:
- Double-check all submitted data.
- Tap "Submit" to send your application for review.
- Processing typically takes a few minutes to several hours, depending on volume and complexity.
You’ll receive a notification once approved. Upon success, you’ll enjoy expanded functionality across the platform, including:
- Buying crypto with fiat currency (USD, EUR, etc.)
- Increased daily withdrawal limits
- Access to derivatives and margin trading (subject to eligibility)
- Enhanced account protection
If rejected, OKX usually provides a reason (e.g., blurry image, mismatched name). You can reapply after correcting the issue.
Why Is KYC Important?
Completing KYC isn’t just about unlocking features — it plays a vital role in maintaining a safe and compliant ecosystem.
Key Benefits Include:
- Fraud prevention: Reduces risks of identity theft and unauthorized access.
- Regulatory compliance: Meets anti-money laundering (AML) laws in most jurisdictions.
- User trust: Builds confidence among traders using the platform.
- Security enhancement: Adds layers of identity checks that protect your assets.
Exchanges like OKX implement strict protocols to safeguard user data during and after verification.
Frequently Asked Questions (FAQ)
Q1: Is video verification mandatory on OKX?
Not always. While basic KYC (document + facial recognition) is required for most users, video verification is triggered selectively based on risk assessment, account activity, or regional regulations.
Q2: Can I complete KYC on the web version?
You can start the process on desktop, but facial recognition and video authentication must be done through the OKX mobile app due to hardware requirements like camera access.
Q3: How long does OKX KYC take to approve?
Most verifications are processed within 10 minutes to 24 hours. Delays may occur during peak times or if additional documentation is needed.
Q4: What should I do if my ID expires?
Use a valid, unexpired government ID. If your current document has expired, renew it first before attempting verification.
Q5: Does OKX store my personal data securely?
Yes. OKX uses advanced encryption and secure storage systems to protect user information. Personal data is never shared with third parties without consent, except when legally required.
Q6: Can I change my verified name later?
No. Once verified, the name on your account cannot be changed for security reasons. Always double-check spelling before submission.
Final Tips for a Smooth KYC Experience
To avoid common pitfalls and ensure fast approval:
✅ Use original documents — no screenshots or photocopies
✅ Match lighting conditions between ID photo and selfie
✅ Stay in a quiet environment during video recording
✅ Avoid wearing hats, sunglasses, or masks during facial scans
✅ Keep your device charged and connected throughout the process
👉 Get verified now and start trading with confidence on a trusted global platform.
Conclusion
Completing KYC and video verification on OKX is a quick, secure way to unlock the full potential of your crypto journey. By following these simple steps — logging in, entering accurate details, uploading clear documents, and passing biometric checks — you’ll enhance both your trading freedom and account safety.
Whether you're new to digital assets or expanding your investment strategy, taking time to verify your identity sets a strong foundation for long-term success in the crypto space. Start today and experience the benefits of a compliant, high-performance trading environment.