Adding and Importing Accounts with Ledger Live

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Managing multiple cryptocurrencies can quickly become overwhelming—juggling different wallets, tracking various balances, and ensuring security across platforms. Ledger Live simplifies this process by offering a unified, secure interface to manage all your crypto assets. With seamless account integration, enhanced privacy, and robust security protocols, Ledger Live empowers users to take full control of their digital portfolios.

This guide explores how to add and import accounts in Ledger Live, manage them efficiently, and securely transition from software wallets or older devices—all while keeping your private keys offline and protected.


Understanding Accounts in Ledger Live

In Ledger Live, an account functions like a dedicated wallet for a specific cryptocurrency. You can create multiple accounts per asset—such as separate Bitcoin accounts for trading, savings, or gifts—each with its own balance and transaction history.

Thanks to the hierarchical deterministic (HD) architecture of Ledger hardware wallets, each account derives from your device’s master seed without ever exposing your private keys. When you add an account, Ledger Live retrieves the extended public key from your device to generate public addresses and monitor blockchain activity. This allows real-time balance tracking without requiring constant device connection—keeping your funds secure at all times.

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How to Add New Accounts in Ledger Live

Before adding accounts, ensure:

Adding Accounts on Ledger Live Desktop

  1. Open Ledger Live Desktop
  2. Navigate to the Accounts tab (if grayed out, go to Portfolio first)
  3. Click Add account
  4. Select your desired cryptocurrency
  5. Connect and unlock your Ledger device
  6. Open the relevant app on the device
  7. Review available accounts:

    • Add Existing Account: Lists accounts with prior transactions. Check to include and assign custom names.
    • Add New Account: Creates a fresh account—only visible if the last account has received at least one transaction.
    • Accounts already in Portfolio: Prevents duplicates.

Click Add account(s) to continue or Done when finished.

Adding Accounts on Ledger Live Mobile

  1. Launch the Ledger Live app
  2. Go to the Wallet tab
  3. Tap See all assets, then the + icon
  4. Choose:

    • With your Ledger: Add accounts directly via your hardware device
    • Sync with another instance of Ledger Live: Use encrypted sync across devices

If selecting "With your Ledger":

  1. Pick the crypto asset
  2. Connect your unlocked device with the correct app open
  3. Select accounts to import and swipe to rename
  4. Tap Continue

For cross-device consistency, Ledger Sync uses end-to-end encryption via the Ledger Key Ring Protocol, ensuring secure synchronization without exposing sensitive data.


Can You Add Multiple Accounts for the Same Cryptocurrency?

Yes—but with a condition.

Ledger follows the BIP32 protocol, which requires that each new account for a given cryptocurrency must have at least one transaction before another can be created. For example:

This prevents address clutter and improves privacy by discouraging unused address generation.

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Managing and Organizing Your Accounts

Once added, personalize your accounts for better organization.

Renaming Accounts on Desktop

Two methods are available:

Method 1 – Dropdown Menu:

  1. In the Accounts tab, click the target account
  2. Select Edit account
  3. Enter a new name and click Apply

Method 2 – Account Page:

  1. Right-click the account to open its page
  2. Hover over the name, click to edit
  3. Save changes with the green checkmark

Renaming Accounts on Mobile

  1. Open the Accounts tab
  2. Tap the account you want to rename
  3. Click the wrench icon in the top-right
  4. Edit the name and tap Apply

Custom labels like “Long-Term HODL” or “DeFi Staking” help streamline portfolio tracking.


Troubleshooting: Why Is My Balance Showing Zero?

If you restore an account and see a zero balance, consider these common causes:

If issues persist, verify that transactions were sent to the correct address chain. Since Ledger devices derive addresses sequentially, skipping unused accounts may cause discrepancies.

Note: Never share your recovery phrase. Legitimate Ledger services will never ask for it.

Transferring Accounts to a New Device

Switching computers or phones? You can easily migrate your accounts without compromising security.

Steps to Set Up on a New Device

  1. Install Ledger Live on the new machine
  2. Choose Connect your Ledger device during setup
  3. Confirm your Ledger contains the original recovery phrase
  4. Re-add each account using the device (no phrase entry required)

Alternatively, use Ledger Sync to automatically mirror your portfolio across desktop and mobile apps—encrypted and private.

This method ensures continuity while maintaining self-custody principles.


Upgrading from Software Wallets to Ledger Live

Software wallets store private keys online, making them vulnerable to hacking and malware. A hardware wallet like Ledger keeps keys offline—providing true cold storage.

⚠️ Important: Do not import your software wallet’s recovery phrase into a Ledger device. Those keys may already be exposed.

Instead, follow these secure steps:

  1. Set up your Ledger as a new device
  2. Securely back up the generated 24-word recovery phrase
  3. Install Ledger Live
  4. Create new accounts for each cryptocurrency
  5. Send assets from your software wallet to the new Ledger-generated addresses
  6. Confirm every transaction on your device’s secure screen

After migration, your funds are protected by keys that have never touched the internet—maximizing security.


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To align with search intent and improve visibility, key terms naturally integrated throughout include:

These reflect common user queries around setup, security, and portfolio management.


Frequently Asked Questions (FAQ)

Can I add an account without connecting my Ledger device?

No. While you can view balances offline, adding a new account requires physical connection and verification through your device to maintain security.

Why can’t I create a second Bitcoin account?

You must receive at least one transaction in your current account before creating another. This follows BIP32 standards to prevent unnecessary address bloat.

Is it safe to sync my accounts across devices?

Yes—Ledger Sync uses end-to-end encryption via the Ledger Key Ring Protocol, so no data is stored on servers or exposed during transfer.

Should I reuse old wallet addresses when moving to Ledger?

Avoid reusing addresses whenever possible. Instead, generate fresh ones in Ledger Live for improved privacy and security.

Can I manage ERC-20 tokens with Ledger Live?

Yes—install the Ethereum app on your device, then add Ethereum accounts in Ledger Live to track and manage ERC-20 tokens seamlessly.

What happens if I lose my device?

As long as you’ve backed up your 24-word recovery phrase, you can restore all accounts on a new Ledger device—no funds are lost.

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By leveraging Ledger Live’s structured account system, users gain both convenience and uncompromised security. Whether organizing investments, upgrading from hot wallets, or syncing across devices, proper account management ensures peace of mind in today’s evolving digital asset landscape.